Vignette Community Services

Web users are so accustomed to getting advice and guidance from their peers that they expect every online experience, including yours, to offer Web 2.0 features like ratings, reviews, commenting and tagging of content. Vignette Community Services makes these features available in a single offering that can be added to virtually any Web site.

Web 2.0 social tools can improve any Web experience

Inside your business. A corporation made up of knowledge workers allows colleagues to rate analyst reports, helping their sales and strategy organization find the most relevant content fast and at the click of a mouse.

To help new residents. A municipal Web site enables rating and ranking of content like DMV and property tax FAQs to help new residents make a smoother transition based on the recommendations of others.

To make big sites easier to navigate. A content-rich site, be it a cooking Web site, a video or photo Web site, tags its content and allows users to do the same so that finding their favorite type of content is easy.

Vignette Community Services Features

Rating. Allow visitors to your site to rate site content, from 1 to 5 stars, giving them a quantitative perspective on the product, video or article in question.

Comments/Reviews. Enable your visitors to comment and interact around valuable content, stories or products. Let them voice their thoughts and opinions so that others can benefit, and so that your organization can take the pulse of your public.

Tagging. Provide visitors with the means to tag any piece of content on your site, which creates a user-driven taxonomy of what is useful and important, and provides subsequent visitors with another way to navigate the Web experience you provide.

Tag Clouds. Let visitors create personal tag clouds that showcase the content they really care about every time they return.

Moderation. Protect the quality of content on your site and your brand with easy-to-use dashboards that let you approve or reject user-generated content.

Easily integrates with Vignette and other Web technologies

Vignette Community Services can be deployed into virtually any Web environment and is a part of Vignette's integrated, enterprise Social Media solution. A unified framework supporting all of these products allows organizations to deploy or enhance new capabilities as they are required. The entire solution relies on a single, simplified management and maintenance infrastructure.