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Vignette Collaboration

Vignette Collaboration is a secure, Web 2.0-ready, enterprise solution that allows flexible online "working side by side" between employees, partners and even customers. Part of the foundation of the Vignette Web Experience Platform, Vignette Collaboration can contribute to business process improvements by fostering the free flow of information and ideas in an engaging and interactive environment.

With Vignette Collaboration, content goes from mere data controlled by a few to a dynamic and valuable information asset that can be updated and delivered to numerous constituencies in real time. And process automation becomes something that business users can accomplish, with less reliance on IT, with online business process templates that can be quickly and easily customized and deployed.

Uses current productivity tools

Vignette understands that business users are accustomed to using desktop applications to accomplish project-based tasks and that most knowledge workers spend the majority of their day in productivity and e-mail applications (and, more recently, in social software and Web2.0 tools). Vignette Collaboration ensures that individuals remain productive, by letting them continue to use applications they know. But it contributes powerful collaborative features that can amplify each individual's productivity.

Collaboration tailored to specific needs

Vignette Collaboration offers features that are easily configured to meet the unique challenges of any organization:

  • Ad hoc workspace creation
  • Productivity application integration
  • E-mail integration
  • Instant messaging integration
  • Enterprise Web 2.0 integration
  • Collaborative document authoring
  • Advanced subscriptions and notifications
  • Intuitive task and issue tracking
  • Contextual search

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Collaborate in secure online workspaces using e-mail, Web browsers and desktop applications.


Features and Benefits

Collaborative business processes Improves the efficiency and reduces the time and effort associated with such mission-critical business processes as project delivery, strategic account management and innovation management. Empowers business analysts to create customized workspace templates without IT assistance.
Knowledge management foundation Helps identify information ownership, enforce access policies, leverage content in multiple contexts without duplication, prevent accidental deletions of content, discover information based on automated knowledge discovery agents and provide support for automated review cycles and retention.
Collaborative portals Vignette Collaboration integrates with Vignette Portal, both for internal and external deployments. Uses out-of-the-box portlets to expose all Vignette Collaboration features into Portal-driven applications, where they can be combined with third party applications and services.
Collaborative authoring and publishing Vignette Collaboration also integrates with Vignette Content Management, which makes it possible to collaboratively author content and documents to be published to Web sites and portals. This is especially useful for frequently updated customer service information, product information or benefits and HR information.
Collaborative workspaces Supports tailored workspaces that feature threaded discussions, blogs, wikis, calendars, task folders and cross-workspace dashboards, as well as robust security and access controls with delegated management to workspace members.
E-mail integration Makes collaboration even more available and more accessible by leveraging e-mail clients. This allows users to fully participate in rich collaborative business processes using a tool they know and use regularly.
Enterprise Web 2.0 applications Provides easy-to-use channels for organization-wide knowledge capture and management, with support for popular Web 2.0 applications and interaction models like blogs, wikis and discussions. Supports deployment of such Web2.0 functions as comments, ratings, reviews and tagging to any piece of Collaboration content or document in support of community-generated metrics regarding content value and relevance.
Subscriptions and notifications Collaboration offers a subscription feature that informs user of changes to any topic of their choice. This automates the way they receive information (e-mail subscriptions and notifications or RSS feeds) and helps reduce the time they spend searching for content.
Integrated search The product combines full-text search and relational query capabilities, stores and presents search results in the right business context, and utilizes automated knowledge discovery agents. All of these help users leverage organizational knowledge to complete work faster and easier.
Cross-browser support Supports the majority of today’s popular browsers, including Firefox, Safari and Internet Explorer.
Document management and library services Includes core services that allow business users to easily collaborate on multiple document versions. Lets users establish retention policies to help keep content up to date and auditing policies to monitor changes to documents. Users can check in and check out document versions through a Web client or via e-mail.
Collaborative records management Vignette Collaboration integrates with Vignette Records. This integration lets users declare documents as formal records as part of collaborative business processes. Records are searchable and can be linked within secure workspaces.
Globalization and localization Collaboration can display, store and search content in any language including Eastern European and Asian languages. Out-of-the-box support for multi-language user interfaces (English, Spanish with support for optional additional language packs).
Enterprise architecture and scalability Supports large numbers of users and large deployments through high availability, clustering and scalability to millions of documents and objects. Vignette Collaboration is a J2EE-based application that supports protocols and open standards such as HTTP, FTP, SMTP, LDAP and WebDAV.
Vignette Web Experience Platform integration Vignette Collaboration integrates with Vignette Portal, Vignette Content Management and Vignette Records Management to provide access to information through many online interaction touch points.


 


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