Banco de España
Portal and Content Management at Banco de España
- Industry: Financial Services
- Technology: Vignette Content Management, Vignette Portal
Banco de España is the central bank of Spain and belongs to the European System of Central Banks. Even after the introduction of a single currency across the EU, the institution continues to operate as a financial giant within Spain.
The Challenge
After launching a corporate intranet in 2003, each department was assigned the task of creating and updating the information it generated and posting that content. To do this effectively would require several things: a system in which content would be organized by subject rather than department, a uniform design for the portal and navigation structure, as well as the integration the various Web initiatives into a single platform. It was also important to allow for different levels of access to information so that users can view only the information they are authorized to see.
The Goal
In addition to creating a state-of-the-art intranet capable of managing content, workflows and resources and designed to serve as a key asset for the bank, those behind the initiative wanted to improve the user experience. The interface had to be personalized so that each user would have access to information, applications and services in which he or she needed to carry out day-to-day tasks.
The Solution
Following an in-depth analysis of the different tools on the market, Banco de España opted for Vignette Content Management and Vignette Portal platforms. A functional analysis led to content restructuring according to subject. A similar navigation structure was also designed for all portals and information access was personalized according to each user's profile.
The Results
Banco de España's intranet, known as "bdenred," has turned out to be a great success. The platform currently encompasses a corporate portal, nine departmental portals and one used for layout testing with two more portals now in the planning stage. Portal management contributed to establishing a single brand image, easy change management and control access. This new intranet has also resulted in greater re-use of components, thus reducing the time spent developing and putting new functionalities into operation.
Full Story
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Customer Story: Banco de España |
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Caso de éxito: Banco de España |